Returns & Exchanges
At Camelie, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return them within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
- 4.Drop Off & Refund
Leave your package at any authorized shipping location; once received and inspected, your refund will be processed within 5-7 business days.